Sofia Privacy Policy

Sofia's Commitment to Privacy

At Sofia, protecting your personal data is a core part of our mission. Our platform helps you track your postpartum recovery, mental health, and physical wellbeing. We understand this data is deeply personal. That's why you are always in control of your personal data.

This Privacy Policy explains how we protect your privacy and empowers you to make informed decisions about your data.


How We Use Your Data 

When you use Sofia, we collect and process your personal data to:

  • Provide personalized postpartum recovery tracking and insights

  • Deliver evidence-based resources and guidance

  • Enable connection with your support network when you choose to share

  • Offer 24/7 chat support for your questions and concerns

  • Improve our platform and services


Your Health Data Protection 

We understand the sensitive nature of postpartum health information. We will:

  • Never sell or rent your personal health data

  • Use industry-leading encryption and security measures

  • Fight to protect your information from unauthorized access

  • Oppose any requests from legal authorities to access your data for surveillance or prosecution

  • Notify you if we receive such requests, where legally possible

  • Give you full control over your own data


Information We Collect

  • Account information (email, basic profile details)

  • Health tracking data you choose to enter

  • Recovery progress information

  • Chat interactions and questions

  • Usage data to improve our service


Sharing Your Data 

You control what you share and with whom. You may choose to:

  • Keep all information private

  • Share specific recovery data with healthcare providers

  • Connect with your support network through the app

  • Participate in community features (always optional)


Your Rights 

You have the right to:

  • Access your personal data

  • Correct any inaccurate information

  • Delete your account and data

  • Export your data

  • Restrict how we process your information

  • Withdraw consent at any time


Changes to Privacy Policy 

We'll notify you of any material changes to this policy through the app and email. Continued use of Sofia after changes means you accept the updated policy.